Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Funbet Casino. Please read them carefully before creating an account, depositing funds or playing any game. By using the website, you acknowledge that you have read, understood and agreed to these terms, as well as any additional rules displayed for particular games, promotions or services.

Funbet Casino operates under licences issued by PAGCOR (Philippine Amusement and Gaming Corporation) and the Anjouan gaming authority, and applies SSL encryption along with KYC and anti-money laundering procedures to protect player accounts.

1. General terms and acceptance

These Terms & Conditions form an agreement between you and the operator of Funbet Casino. They apply to the website, mobile services, account functions, games, promotions and related services made available through the platform. If you do not agree with these terms, you should not use the website or open an account.

The operator may update these terms from time to time to reflect changes to the website, applicable requirements, business practices or available services. The latest version will apply from the date it is published, unless a different effective date is stated. You should review this page regularly. Continuing to use the website after an update indicates your acceptance of the revised terms.

Additional terms may apply to specific games, payment methods, promotions, competitions or other features. Where additional terms apply, they will be made available before or during your use of the relevant service. If there is an inconsistency, the specific terms will generally apply to the relevant feature to the extent of that inconsistency.

Eligibility and lawful use

You must be legally permitted to use online gambling services in your location. You are responsible for checking and complying with all laws that apply to you. You must not access or use Funbet Casino where online gambling is prohibited or restricted. You must also meet the minimum legal age requirement that applies in your jurisdiction. Age and identity checks may be required before an account can be used fully or funds can be withdrawn.

Provide accurate, current and complete information when registering or using the website.
Keep your account information updated if your circumstances or details change.
Use the website only for personal entertainment and not on behalf of another person.
Follow all applicable laws, game rules and instructions displayed on the platform.
Notify the operator if you believe your account has been accessed without permission.

2. Accounts, verification and security

You may generally be permitted to hold only one account unless the operator expressly allows otherwise. Accounts are personal and must not be sold, transferred, shared or used by another person. You are responsible for maintaining the confidentiality of your login details and for activity carried out through your account, except where the activity resulted from the operator’s error or negligence.

The operator may request documents or information to verify your identity, age, address, payment method or source of funds. These checks support legal, security, anti-fraud and responsible gambling obligations. You must provide information that is genuine, legible and sufficient for the requested purpose. Processing may be delayed while checks are completed, and some services may be unavailable until verification is satisfactory.

You must not create an account using false details, impersonate another person, interfere with another customer’s account or attempt to avoid a restriction. The operator may suspend, restrict or close an account where information appears inaccurate, activity is suspicious, the terms may have been breached, or a legal or regulatory obligation requires action.

Account closure and restrictions

You may request the closure of your account at any time, subject to any outstanding verification, legal review or transaction requirements. If you want to stop gambling, you may also ask about available account restrictions, deposit controls, cooling-off options or self-exclusion tools. These measures should be used alongside independent support where appropriate.

If an account is closed or suspended, you must not attempt to open or use another account to bypass that action. The operator may take reasonable steps to prevent duplicate or replacement accounts. Any return of remaining funds will be handled in accordance with applicable requirements, after relevant checks, deductions or obligations have been considered.

3. Deposits, withdrawals and transactions

Available payment methods, conditions and processing arrangements may be displayed on the website and may change without notice. You must use a payment method that you are authorised to use. Payments made by another person or through an unauthorised method may be rejected, returned or investigated.

You are responsible for checking transaction details before confirming a deposit or withdrawal. Deposits should be made only for lawful gambling purposes and must not be used to conceal the source of funds, move funds for another person or support fraudulent activity. The operator may apply reasonable transaction checks and request further information where required.

Withdrawal requests may be subject to identity, payment and security verification. A withdrawal may be delayed, declined or adjusted where information is incomplete, an account is restricted, a transaction must be reviewed, or applicable laws require additional checks. Processing times can vary depending on the method, financial institution and circumstances of the transaction.

You are responsible for any bank, card, payment provider, currency conversion or other charges imposed by a third party, unless the operator states otherwise. You should retain transaction records and promptly report any payment that you do not recognise. The operator may reverse or correct an obvious processing error, including an incorrect credit applied to an account.

Game results and technical issues

Games are governed by the rules shown for the relevant game. Where a game uses a random number generator or similar technical system, outcomes are determined by that system. In the event of a technical fault, interrupted connection, display error or other malfunction, the affected activity may be voided, corrected or reviewed in accordance with the applicable game rules and legal requirements.

4. Promotions, responsible gambling and prohibited conduct

Promotions, bonuses, rewards and competitions may be subject to separate terms, eligibility requirements, expiry dates, wagering conditions, game restrictions, maximum values or other limitations. You should read the relevant promotion terms before opting in or participating. If promotional terms conflict with these general terms, the promotion terms apply to that promotion.

A promotion must not be used in a way that is unfair, deceptive, abusive or intended to exploit an error. The operator may refuse, amend or withdraw a promotion, or remove promotional benefits, where it reasonably believes that a promotion has been misused, an account is ineligible, multiple accounts have been used, or the terms have been breached.

Responsible gambling

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Only gamble with money you can afford to lose. Set a budget and time limit before you play, take regular breaks and avoid gambling when you are distressed, intoxicated or under financial pressure. Never chase losses or borrow money to gamble.

Use available deposit, spending, time or session controls where suitable.
Consider a cooling-off period or self-exclusion if gambling is becoming difficult to control.
Do not ask another person to gamble through your account or use another person’s account.
Seek independent help if gambling is affecting your finances, relationships, work or wellbeing.
Contact the operator through the available support channels if you need help understanding responsible gambling tools.

Prohibited conduct

You must not use the website for fraud, money laundering, unlawful activity, collusion, cheating, hacking, automated access, manipulation of games or interference with the platform. You must not upload harmful code, attempt to bypass security, scrape content without permission or use the website in a way that could damage its operation or other users’ access.

5. Website content, liability and contact

The website and its content are provided for general information and entertainment. The operator aims to keep information accurate and available but does not guarantee that the website, games or services will always be uninterrupted, error-free, secure or available on every device. Access may be suspended or changed for maintenance, technical reasons, security, legal requirements or operational purposes.

You are responsible for having a suitable device, internet connection, software and security arrangements. The operator is not responsible for losses caused by circumstances outside its reasonable control, including telecommunications failures, device problems, third-party payment issues, malicious activity or events that could not reasonably be prevented. Nothing in these terms excludes rights or remedies that cannot legally be excluded under Australian law.

Website content, branding, text, graphics, software and other materials may be protected by intellectual property rights. You may use the website only for personal, lawful purposes. You must not copy, modify, reproduce, distribute, publish or commercially exploit website materials without appropriate permission.

These terms are intended to be read consistently with applicable Australian consumer protections, privacy requirements and gambling obligations. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. A failure to enforce a right immediately does not mean that right has been waived.

If you have a question, complaint or concern about these terms, an account, a transaction or responsible gambling, please use the support or contact options made available on the Funbet Casino website. Provide enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information. Complaints will be considered in accordance with the operator’s applicable procedures and legal obligations.